Review Title
Excellent, simple and intuitive software, and great people to work with.
Comments
Simply put, since I made the decision to utilize Therasoft, my productivity has gone up by an average of 6-7 clients per week. Therasoft removes the frustration of dealing with insurance, posting payments, etc., and allows me to focus on marketing and on providing sound, quality care. They are excellent people to work with, and many have been or are in the helping field themselves, which help provide a strong degree of empathy with my work needs. The progress note templates and treatment plan templates are excellent, their website services are equally excellent, and the calendar and appointment reminder elements to the software are fantastic. My clients appreciate the reminders sent via text or email or both. For clients who choose to file super-bills themselves or have out of network requests, Therasoft makes that process simple as well. Literally, with the click of a button, you can send a super bill, send out billing statements, keep track of referral sources, etc. Essentially, there isn't a business need for billing, documentation, appointment setting/keeping/reminding that Therasoft has not been able to help me with. The transition from DSM IV to V was made far less stressful with Therasoft's reverse engineered tool to find ICD-10 codes according to DSM IV codes.
The only con I've experienced is their server gets overloaded at times, so logging in or saving information can be delayed a bit, but a quick browser refresh tends to solve that issue. The other con is that I, like many of us when we first start out on our own, tried to cut cost and do all the billing myself. However, as I previously stated, with the extra clients I'm able to see as a result of Therasoft taking on the dirty work for me, the Enhanced Billing Services more than pay for themselves. They even audited my past work and found money I would not have known to look for.
I cannot say enough about this company. The product is effective and easy to use, and the people who run it are kind, patient and will take the time necessary to ensure you feel comfortable. Please strongly consider utilizing Therasoft not only for their documentation and appointment calendar elements, but also their website design and enhanced billing elements.
-- Michael B. (Owner/Therapist)
